Terms of sale

Terms of Sale

Last updated: August 24, 2026

These Terms of Sale apply to purchases made through FAANTO Store.

1. Seller Information

FAANTO Store
Email: khalidmust8@gmail.com

2. Products

FAANTO Store sells household products and other products through its online store.

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, slight differences in appearance may occur due to screen settings or manufacturer specifications.

3. Prices

All product prices are displayed on our website at the time of purchase.

Prices may change at any time, but changes will not affect orders that have already been confirmed.

Any applicable delivery charges will be displayed before you complete your purchase.

4. Orders

By placing an order, you confirm that the information you provide is accurate and complete.

After completing your purchase, you will receive an order confirmation by email.

We reserve the right to cancel an order in exceptional circumstances, such as:

  • Product unavailable

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Technical or payment problems

If we cancel an order after payment has been made, the amount paid will be refunded.

5. Payment

Payment must be completed at checkout using one of the payment methods available on our website.

Your order will normally be processed after payment has been successfully confirmed.

6. Delivery

Orders are normally processed within 1–3 business days.

Estimated delivery times depend on the destination and shipping method selected at checkout.

Please refer to our Shipping Policy for additional information about delivery, tracking, delays, and shipping costs.

7. Right of Withdrawal

For consumers in the European Union, you generally have the right to cancel certain online purchases within 14 days of receiving the order, without giving a reason, subject to applicable legal exceptions.

Please refer to our Return & Refund Policy for information about returns and refunds.

8. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us at:

khalidmust8@gmail.com

We will review the issue and provide an appropriate solution in accordance with applicable consumer protection laws.

9. Refunds

Approved refunds will normally be made using the original payment method.

The processing time may depend on your bank or payment provider.

10. Customer Responsibilities

Customers are responsible for providing accurate delivery and contact information.

Customers should also inspect their order after delivery and contact us promptly if there is a problem with the product.

11. Consumer Protection

Nothing in these Terms of Sale limits or removes any mandatory consumer rights provided by applicable laws.

12. Changes to These Terms

We may update these Terms of Sale from time to time. The latest version will always be published on this page.

13. Contact Us

If you have any questions about these Terms of Sale, please contact:

FAANTO Store
Email: khalidmust8@gmail.com